Frequently asked questions

General Questions

You can email our sales team your green bean needs and questions at [email protected]
Yes, you can. You can request samples through our interactive portal on the website, here. Our team will review your requests for approval before shipping.
You can email our team at [email protected] with any questions you have or to place an order.
Lucky for you, every coffee purchase you make with us automatically puts contributions towards our Project Origin Community Fund. You can express your interest at [email protected] or visit our community page to see what our funds have built so far.
Yes, we do. We have warehouses in Australia, Kuwait and Saudi Arabia as well as our roaster distributing partners in Australia, Japan, Malaysia, Greece, Argentina.
Our product list is available for you to view and order from on our website, here. You can also request samples of our beans from our product list.
We pay our producers and partners premium prices that sit well above the C-market price because we believe in valuing the work that they do to produce coffee. For information about coffee price fluctuations and how we should be approaching this as a specialty industry, read our article here.
Whether you have something specific in mind or need some guidance, we can help find a bean that will suit your competition needs. Email us at [email protected] with your questions and requests.
Coffea eugenioides is a great alternative species to arabica beans, but it is difficult to harvest and process, making them expensive and low in supply. We are working closely with our partners at origin to make this species more accessible. You can register your interest and enquire about the eugenioides species by emailing us at [email protected]
We welcome enquiries from all coffee producers. You can email our team at [email protected] with who you are, where your coffee grows and what you are looking for from an exporter. Our team will respond with some questions.
Yes we can. Our team can arrange for bags to transport directly from origin to roasteries anywhere in the world.

CM Selections FAQ

CM stands for carbonic maceration and it is a method of processing coffee beans. Carbonic maceration techniques are steps that are added to traditional processing methods in order to enhance or craft cup profiles in coffee. This crafting is done by controlling specific yeasts during the fermentation stages of coffee processing, and when we perfect this stage, we discover a new range of profiles from the same coffees with which we are already familiar.
‘CM’ stands for carbonic maceration. ‘CM Selections’ refers to the selection of coffees we offer that are processed using our Project Origin carbonic maceration techniques.
Not entirely. The carbonic maceration techniques are used in addition to the traditional processing techniques as a way of enhancing specific attributes within a coffee. The use of carbonic maceration techniques for fermentation has been used in the wine industry for decades, and now we add it to our traditional coffee processing methods (washed, natural and honey) to enhance the flavour profiles. In carbonic maceration, we have greater control over the yeasts that are active through the fermentation stage, which results in specific flavours and body profiles.
CM techniques highlight specific cup and flavour profiles in coffee in the same way traditional processing methods highlight specific cup and flavour profiles. A washed coffee tends to feature certain attributes, such as cup clarity, high acidity and a clean cup. A natural coffee tends to feature higher sweetness, heavier body and sometimes fermented flavours. The CM techniques work to highlight various attributes in the same way. When coffee is processed, the natural yeasts and bacterias eat and break down the sugars inside the coffee cherry, initiating fermentation. The style of processing we choose – natural, honey, washed – will determine how long that fermentation stage will last. The fermentation stage is important in coffee processing, as it heavily influences the way the coffee beans develop flavour and acidity profiles. The body is also established during the fermentation and drying stages. The goal behind adding in the carbonic maceration techniques to the coffee processing is to direct the right yeasts in the right environments to intensify specific flavours and attributes in the coffee. Carbonic maceration helps influence which yeasts are given the optimal conditions to survive and so have more impact on the fermentation and resulting flavour characteristics of the green beans. The carbonic maceration stage puts the coffee beans, with (natural) or without (washed) the cherry attached, in a sealed tank that is flushed with carbon dioxide and void of oxygen. In this environment, carbon dioxide is used by the yeasts to help break down the sugars in and around the coffee beans in a natural process.

Where the carbonic maceration techniques are most helpful for producers is in converting what would be an average lot into a specialty lot. This enables them to create a product that is of a higher quality and therefore they can sell it at a higher price.

The CM processing techniques provide a platform for producers to have more control over the process itself and as a result provide more certainty in what outcome or quality level may be achieved. By sharing the knowledge and experience Project Origin has developed, we can adjust the appropriate variables required for successful CM processing with the producers in order to replicate flavour and cup profiles for a steady stream of beans each harvest for the consumers, but also to allow a steady income for producers through such a reliable product.

On the contrary, in most cases, Project Origin pays for all of the equipment used to establish CM processing at a farm or washing station. Project Origin also guarantees the price that will be paid to producers for coffees that are processed using our techniques regardless of the final cup quality. We do this for all producers and washing stations that are part of the CM Selections program. The producer or washing station bears none of the risks for creating coffee through Project Origin’s CM Selections program, but they do get the security of an agreed fixed price that is set at a premium above their normal sale price.

Our CM Selections range has the capacity to broaden our understanding and experience of coffee. We believe it deserves its own categorisation system so that we can approach these coffees without the inevitable predetermined bias we subconsciously build when referring to cupping scores.As an alternative, we categorise our CM Selections range into five gemstones that represent flavour profiles. The gemstones are Indigo, Jasper, Amber, Diamond and Opal. To understand more about the gemstone range, you can read our CM Champion’s Selections article.

Our coffee

Learn about our sourcing philosophy and the origins we supply